Chat Specialists ( at Empire Flippers)
Want to be part of something different? You can when you work with us.
We are looking to bring on two friendly Chat Specialists to join our Customer Service team starting February 3rd, 2020. This is a location-independent full time position. If you have a Customer Service background and are interested in expanding your horizons in a unique industry, we’d like to meet you.
This is a huge opportunity for you to work with one of the fastest-growing companies in the U.S. and learn the ins and outs of the online business world. Over the last couple of years, our company has seen explosive growth—and there is no sign of it slowing down. In order to keep hitting our goals, including our 2019 goal of $42 million-worth of businesses sold, we need to expand our horizons and improve our customer experience to a point that makes us the de-facto standard for buying and selling online businesses. Your work will help propel the industry forward to new levels not seen before.
And we’re just getting started!
So what is a Chat Specialist?
The Customer Service Chat Specialist is considered Empire Flippers’ front line representative, providing exceptional chat support to our customers and potential customers. The person in this role is also responsible for manning the company’s main phone line and dealing with inbound enquiries, keeping customer satisfaction at the core of every decision and behavior.
The person in this role must enjoy talking with people and have excellent interpersonal skills.
Could this be you?
Training for this role will commence remotely and should last 4-6 weeks. One of the many benefits is that you’ll be free to work anywhere in the world that serves your creativity best, be it the beaches in Thailand, which does have superb 4G connectivity and cheaper cost of living, or in a mountain resort in the Swiss alps – the choice is yours.
If this sounds like an exciting opportunity for you, then read on to learn more about our company and how to apply for the position!
What’s Our Story?
Empire Flippers started in 2011. Back then, we were known as the AdSense Flippers, and we were all about building our own niche sites. We would monetize those sites via Google AdSense. Once the sites were making a little money, we would sell them on Flippa for 20x their net monthly profit.
We recorded our entire journey by blogging all about it.
It was a nice little business and soon we built quite a following of people who loved what we were up to. It got to the point where people asked us if we would use our Flippa account to sell their sites. They told us it would sell easier since we had the audience, and they would pay us a percentage of the sale.
So… we said yes.
It wasn’t long before we were selling way more of other people’s sites than our own.
We realized there was something here. Something big.
In 2012, we rebranded to Empire Flippers and became an online business brokerage in our own right. We launched our marketplace and became the “go-to” solution for people wanting to sell their online businesses.
Fast forward to today, we now have the largest brokerage team in the industry. We have staff that is siloed for each part of the selling and buying process — everyone from marketing and sales team members, to vetting and migration experts.
Now, we’re inviting you to become part of our story.