Business Office Representative ( at Achieve Test Prep)

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For 3 Straight Years Achieve Test Prep has been named as a Top 100 Telecommute-Friendly Place to work in the United States by Flexjobs*. We offer flexibility, 100% work from home, with no commute. A career at Achieve Test Prep allows our employees to cultivate a work-life balance. If you are creative and want a fun, rewarding and collaborative work atmosphere, Achieve is the company for you.

Job Description

Achieve Test Prep is currently seeking several Business Office Representatives to be part of an energetic and positive team of committed professionals dedicated to assisting customers. Employees are expected to provide a high level of Customer Service in an online environment, upsell courses when needed, and positively represent the Achieve Test Prep brand.

Business Office Representative

To be considered for a job at Achieve Test Prep you MUST apply at our company website – ( careers.achievetestprep.com )

Requirements
  • Must be able to write and speak fluent English
  • High School Diploma (graduate) or 1-3 years of conclusive experience
  • Location – Homebased outside USA – see list of countries Achieve Test Prep operates
  • Full-time position with a set schedule. Scheduled shifts available between 8 am – 9 pm Eastern Time, from Monday to Saturday
  • Analyze, interpret and communicate financial information
  • Answer incoming questions from customers with questions about program, courses and financial options
  • Making outbound calls to customers to deal with account information (transcript reviews, financial options, course additions/removals)
  • Provide timely feedback to the company and customers in regards to service failures/customer concerns
  • Receive and check customers complaints
  • Customer Focus
  • Attention to detail
  • Proficiency in MS Office
  • Sales and retention experience is a plus

To be considered for this position you MUST apply for the job directly through the Achieve website (3rd party applications will not be accepted) AND answer all pre-screener questions. Failure to comply with both will result in immediate rejection.

Benefits

Why Work for Achieve Test Prep?

We believe our employees empower our company and are the reason for our success. We are the nation’s largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey.

Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way, by instead passing just one test-out exam.

Employee engagement and development is one of the keys to our success at Achieve! Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules. We offer on-the-job training and career advancement opportunities. Does Achieve sound like the place for you? Apply today

To learn more about us visit our website Achieve Test Prep

Job Source

Location

Remote

Employment type

Full time

Date posted

December 27, 2019

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